Joe Stillisano | Principal
- Unlimited Gold Coast and Tweeds Heads coverage area call outs.
- Secured Offsite Computer and Data Backups
- Proactive IT systems Monitoring & Alerting
- Unlimited Remote/Onsite IT Support
- Anti-Virus Protection
- Set Monthly Fees
- Priority LOCAL Help Desk Support
- Monthly Reports
Gold Coast Managed IT Services
Have you been counting the money sent down the drain as your employees and hotel guest wait for a major IT problem to be fixed? The story is all too common, but we do things differently!
Our Managed IT Services plans are based on the idea that providing a solid and reliable IT setup is crucial to your business computers running efficiently. We have automatic alerting systems in place which can detect IT issues before they impact your business productivity. Being a local, experienced managed IT services provider, we can help you solve IT issues and make sure you get the most out of your IT infrastructure.
- Reduced IT Costs
Ongoing maintenance is much less costly than repairing problems as they come on a break-fix model.
- Complete Monitoring
We actively monitor several hundred IT parameters 24/7/365 to heavily reduce downtime. Future emergency business computer repairs on the Gold Coast are averted by early detection.
- Decrease Down Time
Complete server backups in close to real time increments and kept onsite and offsite. Restoration of entire servers and/or files on the Gold Coast can be completed in minutes!
- Unlimited Phone Support
Feel free to contact our Tweed Heads office for any IT support issues! We use remote helpdesk software to fix IT problems on the spot without having to guide your employees to do anything themselves.
- Unlimited Onsite IT Support
If a problem requires us to come on site, you can rest assured that it will be included in your Managed IT Services plan at no extra cost.
- Regular Reports
You are sent a report each month detailing a breakdown of support calls, important issues and the general health status of your IT system.
- Reduce Accounting Costs with Set Fees
You will not receive any unexpected surprises at billing time, we have made our Managed IT Services plan as unlimited as it can be!
- IT Service Level Agreement
Our SLA includes strict Response Time Guarantees, Satisfaction Guarantees and outlines generous penalties if managed IT conditions are broken (not that they ever are!).
Click here to submit your feedback…
- We find Viren knowledgeable, experienced, efficient, friendly and very helpful in resolving a wide range of our I.T. issues and would not hesitate to recommend Viren.Professionals
Joe Stillisano | Principal
- Viren was great in providing IT service and had good enthusiasm for the job at hand. Excellent communication was provided by Viren in regards to each task that he completed.Qatar Airways
- Elev8 Australia approached FSA Technology on a particular project it needed doing. After having another company in Perth constantly let us down FSA was a breath of fresh air. Not only were they reasonably priced but did the work out of our business hours and minimised interruption to normal operations. Pro-active and responsive, highly recommend them.Elev8 Australia
John Marshall | Managing Director
- My company and other affiliated companies that i am involved in that FSA have constructed web pages and other services for, can not speak more highly of the assistance, understanding, professionalism, and costs offered by FSA.Greencoat
Max Papa | Director
- Kanyana Wildlife Rehabilitation Centre Inc is very grateful for the IT support provided by FSA Technology. Gordan has provided this help free of charge to Kanyana being a volunteer on one of our hospital shifts. We are very grateful for the assistance he has given us in this particular field.Kanyana Wildlife
- Hi, I would like to thank you for your friendly, professional service and delivery of the product on time. Your support and knowledge gave me confidence in knowing that the job will be carried out promptly and in the promised time. I highly recommend anyone to look no further for IT Support & Web Design these guys are 1st Class.Safe 2 Pass Driving School
Sandra Glossop | Director
- We just needed a computer set up at work, and FSA went out of their way not only to get us the best computer system price in Perth, but to install it at very short notice.Jesters
Ratko | Waterford Plaza Shop Owner
- We recently took over an existing business which urgently needed some IT expertise. Gordan, through his company FSA, was cautiously called upon to assist at this pivotal time. The caution was quickly replaced with trust and reliance as Gordan proved to be cool, calm and qualified for the tasks presented to him. We have since engaged FSA on an ongoing basis. They provide a strong support to our IT requirements and give us a high level of confidence as we move forward. Gordan maintains a personal relationship with our company and is akin to being an extended part of our own team. I'd recommend FSA to any company new or old.Fotoworks
Michael Theodos | National Manager
- WPM Group have been very happy with the services provided by FSA Technology. The quick response to emails and the speed at which our IT issues or queries are resolved has been fantastic and helped ensure minimal interference with our day to day work. The service is always friendly and nothing is ever a hassle. We've never had better service in this department!WPM Group
Neil Clark | CEO
- When we moved into our new office, FSA Technology discussed our IT options with us thoroughly and presented us with a quote that the others couldn't beat. The difference is that FSA Technology did not offer an over engineered solution to suit their pockets, they provided what we asked for! Installation of the IT systems at our Perth office was also flawless.Racoe
David Vincent | Director
- In the time FSA Technology have supported our IT function, we have found Gordan to be efficient, effective and a delight to work with!Franks Oilfield Services
Kati Wakefield | Office Manager Australia
- Our server was installed in Perth quickly and without any system downtime. FSA Technology is down to earth, doesn't overcharge and most importantly, doesn't try to offer the newest hardware as the only solution. FSA Technology has provided IT services to Zenith Pacific with a high level of professionalism and efficiency.Zenith Pacific
Brian Mayo | CEO